Last updated March 2019
Visiting our website
When you visit one of our we collect standard internet log information for statistical purposes.
· We do not make any attempt to identify visitors to our websites. We do not associate information gathered from our sites with personally identifying information from any source.
· When we collect personal information, for example via an online form, we will explain what we intend to do with it.
Using cookies helps us to improve our site and to deliver a better and more personalised service.
Our websites contain links to various third party websites. We are not responsible for the content or privacy practices of any external websites that are linked from our sites.
What information do we collect?
We may collect, store and use the following kinds of personal data:
* IP address, geographical location, browser type, referral source, length of visit and number of page views;
* information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including name, address, contact phone number, e-mail and fax);
* any other information that you choose to send to us;
Using your personal data
We may use your personal information to:
improve your browsing experience by personalising the website;
enable your use of the services available on the website;
send statements and invoices to you, and collect payments from you;
send you general (non-marketing) commercial communications;
send you email notifications which you have specifically requested;
send to you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications to be sent by emailing us at ;
provide third parties with statistical information about our users - but this information will not be used to identify any individual user;
deal with enquiries and complaints made by or about you relating to the website;
to the extent that we are required to do so by law;
in connection with any legal proceedings or prospective legal proceedings;
in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
International data transfers
Security of your personal data
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password.
You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at £10.00).
You may instruct us not to process your personal data for marketing purposes by email to at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)
Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
Please let us know if the personal information which we hold about you needs to be corrected or updated.